Contact information
Company ID 0635284-0
Service available on weekdays 7 - 16
020 773 8300
info@baronsfood.fi
Emails: firstname.lastname@baronsfood.fi
Phone calls via telephone exchange,
unless mentioned otherwise by the office.
Head office
Jäspilänkatu 29
04250 Kerava
(PL 2, 04261 Kerava)
CEO Petri Welling
Executive Vice President Jaakko Mulari
Sales Service
Phone service is available to you on weekdays at 7–16
020 773 8310
tilaukset@baronsfood.fi
Online Invoicing
Baron’s Food Oy
Company ID: 0635284-0
Online Invoicing Address: 003706352840
Moderator: Basware
Moderator ID: BAWCFI22
CEO
Petri Welling
petri.welling@baronsfood.fi
040 778 6336
Marketing
Marketing Coordinator Vilma Eirikkä
vilma.eirikka@baronsfood.fi
020 7738 368
Sales & webshop support
Sales Coordinator Iida Lehtonen
iida.lehtonen@baronsfood.fi
020 7738 381
Sales Negotiators
Eveliina Karttunen
eveliina.karttunen@baronsfood.fi 020 773 8356
Jani Hakkarainen
jani.hakkarainen@baronsfood.fi 020 773 8339
Mikko Mäkelä
mikko.makela@baronsfood.fi 020 773 8374
Susanna Taskinen
susanna.taskinen@baronsfood.fi 020 773 8355
Sales Team Leader Anu Neva
anu.neva@baronsfood.fi 020 7738 358
Key Account Managers
Pham Phu Cuong ”Keke”
keke@baronsfood.fi 040 587 3112
Mika Launivuo
mika.launivuo@baronsfood.fi 020 7738 378
Mikael Mihailov
mikael.mihailov@baronsfood.fi 020 773 8367
Mats Sjöblom
mats.sjoblom@baronsfood.fi 020 773 8343
Executive Vice President Jaakko Mulari
jaakko.mulari@baronsfood.fi 020 7738 363
Calling to our phone numbers starting with 0207 costs 8,35 cents/call +16,69 cents/min.
Correction requests for products and deliveries
Our promise is to react to emails within 48 hours of receiving them. We ask you to send your correction requests and complaints of products, deliveries etc. primarily via email:
virheselvittely@baronsfood.fi
In urgent matters our service phone number on weekdays is
020 773 8305
Instructions for correction requests:
All notifications must be made during the same day as the products have been received.
In the beginning of your contact, please mention your customer number and the number of your dispatch note. This way we are immediately able to connect the complaint to the right order. On product complaints, we will trace the right batch and point of time by the label information on the packaging.
Here is a checklist of information needed for the product complaints (please note, that label information varies depending on the product):
- Precise description of the reason for complaint (problem with taste or texture, broken packaging, foreign body in the product, quality defect – what kind? etc.)
- Product name/number
- Date of packing
- Expiration date
- Packaging ID
- Batch ID
- EAN-code
- Facility ID
- Name of packer (initials on the label)
- Other information, fisher ID for example
- You may also attach a photo of the label/product to the email.
